General Terms and Conditions of Sale
This website is owned by:
TENUTA SAN FELICE srl – Agricultural Company
Registered Office: Loc. San Felice – 06030 – Giano dell’Umbria (PG)
Tax Code/VAT Number: 02488660545
Tel: +39 0742 90533
Email: info@tenutasanfelice.com
Sales on this website are governed by these General Terms and Conditions of Sale (in accordance with Italian law, specifically Legislative Decree 70/2003 regarding electronic commerce and Legislative Decree 206/2005 concerning distance contracts). Customers are advised to carefully read the terms and conditions of sale and the information contained therein before placing an order, and to print or save them on a durable medium accessible to them. Any changes or new terms of sale will be promptly communicated to customers, will take effect from the moment of their publication on the website, and will apply only to sales concluded after their publication. The submission of an order by the customer constitutes acceptance of the terms of sale in force at that time.
Contract Conclusion
Orders sent by the customer to TENUTA SAN FELICE srl via the Internet must be completed in all parts and must contain the elements necessary for identifying the customer and the ordered products, as well as the indication of the delivery address, failing which the order will be considered null and void.
Age Requirements
Users declare they are of legal age according to the applicable legislation. Minors may use this site only under the supervision of a parent or guardian.
Right of Withdrawal
The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, provided the product has not yet been opened and within 5 working days from the delivery of the purchased product(s). This right must be exercised with fairness and good faith, via written communication to TENUTA SAN FELICE srl by email at info@tenutasanfelice.com. In the communication, the Customer must specify the product(s) for which they intend to exercise the right of withdrawal. TENUTA SAN FELICE srl will arrange for the collection of the mentioned product(s) under terms and conditions previously agreed upon with the Customer, except in cases where the company waives the return.
Delivery
TENUTA SAN FELICE srl delivers the ordered product(s) to the Customer under the conditions explicitly mentioned during the purchase procedure. Delivery times for Italy: 3 working days from receipt of payment.
Prices, Shipping Costs, and Payments
All sales prices of the products displayed and indicated on the site constitute a public offer, are expressed in EURO, and include VAT. Shipping costs for Italy, including islands, and Europe are automatically calculated at the time of order placement, considering the products added to the cart and the destination.
The Customer undertakes to pay the price of the ordered Products via Advance Bank Transfer or PayPal. An invoice can be requested at the time of order placement (in this case, a tax code and VAT number are mandatory).
Guarantees and Liability
TENUTA SAN FELICE srl, within the limits of availability as regulated above, guarantees that the delivered products are identical to those indicated and described on the site. For all products sold, the manufacturer’s responsibility applies. The manufacturer is also responsible for the accuracy and completeness of the information provided on the packaging. The images on the site are provided to assist the Customer in recognizing the products.
Privacy Conditions
In reference to Legislative Decree No. 196/2003 (Personal Data Protection Code), TENUTA SAN FELICE srl, based in Loc. San Felice – 06030 – Giano dell’Umbria (PG), intends to process the personal data you have provided, exclusively for the execution of contractual or legal obligations arising from the business relationships in place.
Pursuant to Article 13 of the aforementioned Code, we are required to inform you of the following:
Purposes of Data Processing
The data you make available to us are processed within the scope of the normal activities of our company and, in particular, for the execution of obligations deriving from concluded contracts or legal provisions (e.g., administrative, tax, accounting obligations, etc.) and for market research and direct marketing.
Methods of Data Processing
As for the methods of data processing, we specify that your data will be entered into a specific registry, both paper and electronic. Without prejudice to the application of appropriate security measures for data protection and confidentiality, in compliance with the Personal Data Protection Code, the processing of your personal data will be carried out using specific data processing and storage programs.
Mandatory or Optional Nature of Providing Data
For completeness, we wish to inform you that providing personal data is necessary (and, therefore, your consent is not required, pursuant to Article 23 et seq. of the Code) insofar as they are used for the execution by our company of contractual or legal obligations, or concern data originating from public registers, lists, acts, or documents that are accessible to anyone and, in any case, excluding dissemination, if the processing is carried out to assert or defend a right in court.
Consequences of Refusal to Provide Data
Refusal to provide data deemed fundamental by us (e.g., name, surname, company name, registered office, operational headquarters, possible secondary locations, share capital, phone numbers, fax numbers, legal representative, tax code, VAT number, company purpose, bank references, etc.) may result in the impossibility of establishing or continuing contractual relationships.
Categories of Entities to Whom Data May Be Communicated
Your personal data may be communicated to the following categories of entities:
– entities granted the right to access such data by law or regulations;
– credit institutions for managing collections and payments, financial institutions, insurance and auditing firms;
– credit recovery companies;
– data processing and IT service companies;
– companies providing mail delivery services;
– affiliated, controlled, or controlling companies.
Categories of Entities That May Access the Data
Your personal data will be processed by the following categories of persons:
– company management, as data controllers and/or processors;
– staff at the operational headquarters, as data processors;
– hotel management, as data controllers and/or processors;
– reception, administration, and accounting staff of the facilities managed by TENUTA SAN FELICE srl, as data processors.
Data will never be disseminated without your explicit consent.